Mr. N. Vijayakumar

Consultant

Mr. N. Vijayakumar is a Digital Evangelist; drives digital enabled business transformation and culture change. Career Summary: Seasoned CXO with 24+ years of experience in industry and consulting - build and lead high-performance teams Functional Expertise: Digital strategy, technology enabled business solutions, digital marketing including social media marketing, corporate strategy, market entry & feasibility, performance improvement Sectoral Expertise – Automotive (OEM, Retail), Manufacturing (industrial, agro chemicals) Geography Expertise – India, GCC, UK & Europe Currently working as a Chief Digital Officer (CDO) of an Agrochemicals Co in Mumbai, India Driven large transformation programmes in Strategy & Operations including digital & technology enabled solutions Professional Experience & Key Achievements : Chief Digital Officer, a leading Agrochemicals company in Mumbai (Nov 2019 – till now): Set up the digital function, defined the digital roadmap and foundation for digital culture Implemented / implementing key digital initiatives – field force productivity, FG supply chain visibility (optimize pipeline inventory), distributor analytics, automate reporting, social media engagement, contact centre set-up Consulting Partner – Manufacturing, TATA Consultancy Services (India, UK) (Oct 2012 to Oct 2019): Responsible for domain consulting led business development in UK (2014-17) and India (2017 -19) and design & implementation of transformational programmes In UK Manufacturing Practice, built a consulting team from 14 consultants to 50 (2.5 yrs). Won new logos in India Scoped and implemented several digital projects and solutions Senior Manager- Strategy & Operations, Deloitte (India, Middle East) (Jan 2001 to Oct 2012): Manage strategic projects and large transformational programmes in manufacturing sector (auto OEM, auto retail, metals, mining) for leading organisations Focus on corporate & functional strategies, process redesign & performance improvement, PMO & change management Manager – Sales, TATA Motors (Jul 1996 to Dec 2000): Was part of the sales team in Tamil Nadu. Successfully launched new products (MCV, HCV) and gaining market share in these segments Was identified as a potential top management resource and promoted on fast track (Executive Selection Scheme) Digital Enabled Business Solutions – select projects: Defined digital roadmap including social media strategy & its implementation in the current organisation FB, Instagram engagement model, creating success stories & Influencer videos, call centre & WhatsApp marketing set-up Advisory on “affinity group” customer portal design for an Auto OEM Digital strategy design and PMO setup for an Indian engineering and environment solutions MNC Digital re-imagination of the After Sales Service function for an Indian farm equipment mfr Business and Operating model for fleet management business (FMS) for an Indian Auto OEM – FMS as a Service Advisory on “incredible website” design for a multi brand Auto Retailer “Executive Awareness System” – a mobile enabled dashboard solution for real time business performance insights for the Executive Council for a Manufacturing Co. Designed and implemented a touch screen based shop floor reporting solution - Paperless Plant